For ages 21 and above

rajabaji Responsible Gambling

Let gambling be a source of fun, not stress. rajabaji believes betting is enjoyable only when done in a controlled and informed way. On this page, learn how to set your own limits and find support when you need it.

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What responsible gambling is and why it matters

Responsible gambling is not just about tracking wins and losses. It means staying consciously in control of your time, money, and mental state. rajabaji always wants every member to see betting as a form of entertainment, not as a source of dependence.

As online betting becomes more widely known in Bangladesh, more people are taking part. But without the right knowledge and care, it can turn into a habit that has a negative effect on personal and family life. That is why rajabaji has included responsible betting as a core principle in its terms and conditions.

Before joining any casino game or sports bet on our platform, keep in mind — this is primarily entertainment. You should not bet with the expectation of a specific income or to pay off debts. All rajabaji members must be at least 21 years old — this is a rule that cannot be broken.

Core principles of healthy betting habits

Only spend money you can afford to lose
Set a time and money limit before each session
Avoid placing more bets to chase losses
Do not bet under the influence of substances or when under mental stress
Keep your essential household expenses separate from your betting funds

Tools to keep yourself protected

rajabaji offers several self-control features. Using these, you can easily stay in control of your play. Contact our support team whenever you need assistance.

Session time limit

Decide in advance how long you will play each day or each session. When the set time is up, close the session and take a break.

Deposit limit

You can set a limit on how much you deposit over a given period (daily, weekly, or monthly). Once the limit is reached, no further deposits will be accepted.

Loss limit

Activate the option to automatically stop betting once you have lost a set amount, so you can avoid larger losses.

Break (cool-off)

You can temporarily pause your account for anywhere from 24 hours to 30 days. During this time, logging in or betting will not be possible.

Self-exclusion

Through long-term self-exclusion, you can keep your account closed from 6 months to permanently. Submit your request via 24/7 live chat.

Reality check

If you play for a long uninterrupted period, the platform will automatically send a notification and give you an update on your playing time and spending.

To activate these features or for any questions, use rajabaji's 24/7 live chat or contact us by email. Our support team provides assistance in both Bengali and English.

Recognising the warning signs

Certain behaviours or feelings may indicate that betting is getting out of control. If you notice these signs in yourself or someone close to you, act quickly.

Urge to chase losses

A tendency to place more and more bets after a loss in an attempt to recover the situation.

Spending beyond your means

Taking money from essential expenses — food, rent, or family costs — for betting.

Hiding from family

Trying to conceal the amount or time spent betting from family or friends.

Mood changes

Feeling restless, irritable, or low when not betting — and finding that betting feels like the only way to feel at ease.

Losing track of time

Not realising how long you have been playing and developing a habit of staying up late betting continuously.

Relationship strain

Having disagreements with family or friends because of betting, or growing apart from them.

rajabaji's commitment

We believe that creating a safe environment is not only the member's responsibility — it is also the platform's responsibility. rajabaji always follows these principles:

No one under the age of 21 can open an account
Self-exclusion requests are acted on promptly and without question
Member data is kept secure and is not shared with third parties
24/7 Bengali-language support is available for responsible gambling
Advertisements never promise excessive earnings or guaranteed wins

Where to get support

If you are facing any problem with betting, you do not have to deal with it alone. You can get help through the following.

rajabaji live chat

Bengali-language support is available 24 hours a day, 7 days a week. Request self-exclusion or limit-setting directly through live chat.

Email Support

Write the details and send them by email. Our team replies in both Bengali and English and arranges the necessary support.

Family and friends

Talk openly with the people close to you. The support of family can often be just as effective as professional help.

Professional counsellor

Speak with a mental health specialist or counsellor. Counselling services are available at various hospitals and clinics across Bangladesh.

Remember: Asking for help is not a sign of weakness — it shows awareness. rajabaji's support team is ready to guide you in the right direction with complete confidentiality. You can read our privacy policy for details on how your information is kept secure.

Check yourself

Ask yourself the following questions honestly. If you find yourself answering "yes" to two or more, pause, reflect, and consider seeking support.

In the past month, has it happened that you spent more on betting than your budget allowed?

After a loss, do you feel the urge to bet more to "win it back"?

Has someone close to you expressed concern about your betting?

Are you spending more time on betting by reducing time at work, study, or with your family?

Do you feel uneasy or anxious when you are unable to bet?

If you recognise yourself in two or more of these questions, contact rajabaji's live chat support or speak with a trusted family member. Use the cool-off or self-exclusion feature if needed.

Questions about responsible gambling

Read answers to commonly asked questions. For more details, visit our FAQ page.

To activate self-exclusion, contact rajabaji's 24/7 live chat support or submit a request by email. After your identity is verified, your account will be excluded for the chosen period (from 6 months to permanent). During self-exclusion, logging in or opening a new account is not possible.

A cool-off is a temporary break — usually from 24 hours to 30 days. Once the period ends, the account becomes active again. Self-exclusion is longer-term — from 6 months to permanent — and cannot be easily reversed. Contact our support team to choose whichever option suits your needs.

The minimum age to open an account and place bets on rajabaji is 21. Age is verified during registration, and identity documents may be requested if there is any doubt. If an underage account is found, it is closed immediately and any deposited funds are not returned.

Start by speaking with them calmly and expressing your concern with empathy. If they acknowledge the problem, contact rajabaji's support team together — a cool-off or self-exclusion request can be made. If needed, seek help from a local mental health counsellor.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a mandatory waiting period. This rule helps protect members from raising their limit in haste. Contact the support team for more details.

Yes. rajabaji's reality-check system sends a notification during a long uninterrupted session so you can see how long you have been playing and how much you have spent. This notification gives you an opportunity to take a break.